So after the new UI changes were forced out on us (cloud), the status colours are now changed and are only Blue Green and Grey now.
These don't make sense for all status states. Especially as before it was easy to see at a glance what issues needed to be followed up on, whereas everything shows up blue now.
My entire engineering team is asking me to find a way to set it back to how it was, as to not needlessly waste time reading every status to find the tickets needing more attention.
If I'm just an idiot and missing how/where to do it, I apologize, but welcome the correction.