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Problems installing Jira on Max OSX 10.13

Dr. Alexander Loitsch

I have installed Jira 7.7.1-standalone on my Max OSX 10.13.3. I can start jira and I can connect per "localhost:8080".

After opening the "localhost:8080" in my web browser, the configuration page opens and I can put the license inside and all the other informations indes.

But when it comes to the screen for creating the admin-user, a problem appears:

I get the error "Benutzer kann nicht hinzugefügt werden. Alle Benutzerverzeichnisse sind schreibgeschützt." (This means "Cannot add user. All User-Directories are "read-only".)

Which "User-Directories" are ment? Where can I find it? I have tested this with jira-runtime user "root". And I have tested this with jira-runtime user "jira" (All Jira-directories are owned by user jira). Same error!

Please help!

Best Regards,
Alexander

Accepted answers

All comments

somethingblue

Hi,

What database are you using?

I have seen this behavior when an unsupported database is being used. Please verify the database you're using is on the Supported Platforms list for JIRA 7.7.1. In addition please verify the permissions are setup according to the documentation for connecting your database to JIRA.

In addition, please take a look at the Communities post Jira 7 Setup All User Directories are read only for some suggestions to resolve this. One user removed the dbconfig.xml file and restarted JIRA. Going back through the setup resolved it for them while another user found it was due to the driver being used.