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Is there anyway to email queue from JIRA Service Desk

Simon Mitchell

Hi, can I set something up to email a Jira Service Desk queue daily?

I'm looking for something like the subscribe functionality in JIRA filters.

Thanks,

Simon.

Accepted answers

Krisztian Kovacs_rapuo3

hi there,

are you talking about sending an email to a specific address?

you could create a jira user with that email address perhaps.

or use scriptrunner to send custom emails (there is a built in script for that)

Let me know if any of these would work for you.

Cheers,
Krisz

All comments

Krisztian Kovacs_rapuo3

hi there,

are you talking about sending an email to a specific address?

you could create a jira user with that email address perhaps.

or use scriptrunner to send custom emails (there is a built in script for that)

Let me know if any of these would work for you.

Cheers,
Krisz

Simon Mitchell

Hi, yes, would like to send to user(s) already in JIRA.

Was thinking about using the automation tool?

Not familiar with scriptrunner. will investigate. Thanks.

Krisztian Kovacs_rapuo3

Right,

if the users can see the issues in Jira then you can use a filter subscription?

The automation tool is also a good solution.

Simon Mitchell

Oh yes, of course. Genius. I didn't think of creating a filter based on queue parameters.

That works brilliantly.

Thank you so so much for your help.

Simon.

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