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How to add the time tracking button ?

Peeali Sarkar

I am unable to add the time tracking button in projects. Have followed all the steps mentioned in the support document however, unable to add it.

Please help in resolving. Also, is there a customer support number to contact you guys.

Thanks, Peeali

Accepted answers

All comments

Alexey Matveev

What do you mean by time tracking button? Could you provide a reference to the mentioned support document?

Peeali Sarkar

Hi Alexey,

When we create an issue, there is an option to estimate task, which can be configured via Time Tracking under Configure fields.

Trying to attach a screenshot, but unable.

Jack Brickey

If you add an Original Estimate the time tracking area will then display on the view issue screen. You can then log time using the “+” symbol on the top right of time tracking area. You can also do this via a board in the detail area and there are shortcut keys as well. If you didn’t add the OE at creation you need to Edit the issue to add.

Alexey Matveev

You should add time tracking field to the create issue screen. Did you do that?

Peeali Sarkar

That's where i am facing the problem. I am unable to add the time tracking field in the create issue screen. Followed all the steps mentioned in the help section, then also it is not coming.

Peeali Sarkar

Jack- Thanks for the revert. I know this step. Problem lies in adding the time tracking field of "Estimation".

Alexey Matveev

Do you mean that there is no Time Tracking field there? Then check if time tracking is on. You can read more info here:

https://confluence.atlassian.com/adminjiraserver072/configuring-time-tracking-828788203.html