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Problem by Adding Adminaccount by Installation JIRA Service Desk

Mario Haller

JIRA Service Desk New Installation

Database on MS SQL Server 2014 (jirauser has dbo role on database, jiraschema was created schemaowner is jirauser)

By configuration step set administrator account

Error: User can not added. All User directorys are write protected.

What can I do?

Best Regards

Mario

Accepted answers

Mario Haller

The error is found.

Solution: jirauser additional role on database db_datawriter and db_ddladmin

All comments

Shankar Asam {Appfire}

Mario, It appears you're unable to create an admin account during the JSD installation wizard. The following links might helpful in this situation;

https://community.atlassian.com/t5/Jira-Core-questions/Jira-setup-wizard-unable-to-add-user-admin/qaq-p/389117

You might also take a look at MS SQL server configuration for JIRA at;

https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-sql-server-2014-808761244.html

Hope this helps.

Mario Haller

Thanks for your reply.

Yes, it is during the installation wizard.

The two links I had unfortunately reviewed without success.

Mario Haller

The error is found.

Solution: jirauser additional role on database db_datawriter and db_ddladmin

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