Hi,
Is it still not possible to create email templates for custom events on cloud?
If it is possible, how do I go about configuring it?
Regards,
Juan
Hi Juan,
At this time it's not possible natively on Cloud. Take a look at the Restricted functions in JIRA Cloud applications knowledge base article:
To customize Jira notifications, one must edit Velocity files within the Jira web app. This makes it a special case of "customizing source files".
The JEMH states it can do it and has an article titled Customize Email Content that may help.
Cheers,
Branden
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