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Collecting customer satisfaction (CSAT) feedback on CLOUD

David Rodríguez Torrontegi

Hi,

Is possible to activate the CSAT on cloud version of Jira Service Desk?

Regards

Accepted answers

Victor Florin Pana

Hello,

There is no restriction for using CSAT on the cloud version of JIRA SD.

https://confluence.atlassian.com/servicedeskcloud/collecting-customer-satisfaction-csat-feedback-790791332.html

Regards!

All comments

Victor Florin Pana

Hello,

There is no restriction for using CSAT on the cloud version of JIRA SD.

https://confluence.atlassian.com/servicedeskcloud/collecting-customer-satisfaction-csat-feedback-790791332.html

Regards!

Is there way around to send the CSAT after the assignee Close the ticket via Slack as direct message to the reporter?

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