Data/Assest management with Service Desk ?

Question

is there any possibilites we can use jira serivce desk platform for data/assest management activities other than issue management.

Right now i have developed a vacation manager module in jira service deks for my orginasation. But along with we are usign a spreadsheet to keep a track of the records. I want to bring the spreadsheet into jira sevice desk so that everything will be avialable at the same place.

Alexey Matveev · Answer

Hello,

You can use Insight plugin https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

Sam Hall_h1otcf · Answer

Hi Karthik,

Did you check out the page on Jira Service Desk for asset management in Atlassian's Evaluator Resources.

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-asset-management

There are a few blogs and resources mentioned in there which might be handy. Some are a bit old, but I think the general principles hold true:

* Atlassian's Intro to IT Asset Management, from our IT Unplugged Blog
* Jira Service Desk’s guide to asset management, a free e-book that walks through details of building flexible workflows and integrating support
* Jira for asset management, a blog series