never lose backup files

Question

We will be running jira as service on a windows server 2012 , is there a solution to keep jira (jira software latest version) running export and put the 'zip' files onto an separated server (e.g. file server) ?

right now , all the exported backup remains under 'export' folder under jirahome , which is on the windows server.

unknown · Answer

Thank you, @somethingblue !

can we schedule jira backup, but change the 'export' directory to somewhere outside jirahome ?

somethingblue · Answer

Hi Quan,

I would suggest using your database's native backup tools as does the Backing up data knowledge base article for production instances:

For production use, it is strongly recommended that for regular backups, you use native database backup tools instead of JIRA's XML backup service.

When JIRA is in use, XML backups are not guaranteed to be consistent as the database may be updated during the backup process. JIRA does not report any warnings or error messages when an XML backup is generated with inconsistencies and such XML backups will fail during the restore process. Native database backup tools offer a much more consistent and reliable means of storing (and restoring) data while JIRA is active.

This will allow you to keep your backups wherever you chose and always know you have a reliable backup.

Cheers,

Branden