SSL in Jira Software

unknown

Hello,

we try to set Jira under a certificate who is signed by our Authority (Active Directory). We use Portecle but impossible to start the service... 

1- Create a key pair

2-  Generate a certificate request from the key pair

3- We valid this key pair from our Authority

4- We add the trusted Certificate that we have download from our Authority

5- We import the CA reply

6- We save JKS

7- From JIRA COnfiguration Tool, we select JKS and we set the Key alias + keytore

8- We do a check who is valid

9- We start the service but this one stop about few seconds

 

We use this version :

JIRA version = 7.4.2, Java Version = 1.8.0_102

Shannon S

Hello Christophe,

Is this a recent configuration? What error messages do you see when you try to start Jira? 

Have a look at this, it could be related:

• After Configuring Jira with SSL Application Won't Start

Of course, we'll need to see the actual errors in your logs to know so please let us know what you see when it fails.

Regards,

Shannon