nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Migrating from JIRA Data Center to Server

Johan Westman

We have been evaluating JIRA server (self-hosted). However during the evaluation JIRA Service Desk license was erroneously marked as "Data Centre".

The issue now is that we would like to install a full-license for the server edition, however JIRA complains that the instance is a Data Centre instance.

How can I change the JIRA instance from Data Centre to Server?

Accepted answers

Nic Brough -Adaptavist-

"one of the licence"? Server only has one licence, as you can only run one system per licence.

Could you explain *exactly* what servers you have and how they are datacentre or not and how they are linked together?

All comments

Nic Brough -Adaptavist-

"one of the licence"? Server only has one licence, as you can only run one system per licence.

Could you explain *exactly* what servers you have and how they are datacentre or not and how they are linked together?

Johan Westman

Please see the edit to the question. It was the JIRA Service Desk license that was marked as Data Center, we evaluated both Service Desk and Software on the same server.

When installing the purchased license an error is thrown:

The license could not be installed.

This license is a JIRA Data Center license and is incompatible with the existing installed license configuration.
Please install a Server license. For more information please see License compatibility.

When inspecting the details of the license in my.atlassian it is descibed as JIRA Software (Server) 10 Users: Starter License.

Nic Brough -Adaptavist-

To convert DC to Server, shut down all but the one node you are going to keep and then apply a Server licence to it.

Ntobeko Mkhize

@Nic Brough -Adaptavist- I am working with @Johan Westman

We only have one node, and as stated above, JIRA does not accept the license when applied.

"When installing the purchased license an error is thrown:

The license could not be installed.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-software