ProjectIssue TypeSummaryIssue IDParent IDGeneral Staffing MicroStrategy Migration (GSM)Requirements ElaborationPortfolio Main panel100 General Staffing MicroStrategy Migration (GSM)BuildSFDC Source to Staging 100 seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

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issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

steve stransky

Project	Issue Type	Summary	Issue ID	Parent ID
General Staffing MicroStrategy Migration (GSM)	Requirements Elaboration	Portfolio Main panel	100
General Staffing MicroStrategy Migration (GSM)	Build	SFDC Source to Staging		100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

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Ignacio Pulgar

That's a known issue:

https://jira.atlassian.com/browse/JRACLOUD-65048

steve stransky

thanks. I got by it by do the import from the Administrator function.

Ignacio Pulgar

Awesome! Glad it lead you to the workaround

Regards

Johnathan James

From your System Dashboard, that is Settings > System > External System Import.

Greg Fichtner

WIll it ever be fixed for non-admin? Not really a solution in my book.

Greg Fichtner

OK - I guess it does "work" when the real import is done (even outside the admin window - per the comments) - its just that the validate is giving false errors. Thats better - but the validate should be fixed too.

Greg Fichtner

Actually - it still fails on my instance - but does work in the admin for the same files.

Clint Collins

...what if you are not a global admin?

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