Hi there,
I am working on setting up a business service desk for our legal, hr and marketing teams to provide a platform for users to place requests for the typical services these groups offer.
Some services require the requester to initiate a form as part of placing a request, and then the processing team will also complete a form as part of fulfilling it.
Is there a way to present different forms at different stages of a workflow? I'd like to present the first form on request creation, and then present a second form to complete the fulfillment step. The effect is to digitize a request process that is currently based on a paper form, where the two aspects are present on the same paper form currently (ie, HR complete fields in this section).
Thank you all!