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Can I customize Confluence/Bitbucket's mail sender name?

Andrés Alvarez

I am using Cloud version for Jira/Bitbucket/Confluence. My goal is to change the sender name of mails coming from Atlassian, which include the full name of the user.

For Jira, I was able to change this behaviour, but I haven't been able to find how to do the same for Confluence and Bitbucket.

Thanks!

Accepted answers

AnnWorley

As you discovered, with Jira Cloud, Configuring email notifications, it is:

... possible to configure a project's email address, which is the email address that notifications are sent from – i.e. the 'sender address'. This will also serve as the reply address for responses.

The senders are configured at the project level in Jira, I am afraid there is no equivalent in Bitbucket or Confluence; the sender addresses are not customizable in those Cloud products.

All comments

AnnWorley

As you discovered, with Jira Cloud, Configuring email notifications, it is:

... possible to configure a project's email address, which is the email address that notifications are sent from – i.e. the 'sender address'. This will also serve as the reply address for responses.

The senders are configured at the project level in Jira, I am afraid there is no equivalent in Bitbucket or Confluence; the sender addresses are not customizable in those Cloud products.

Andrés Alvarez

Thanks! In fact in Jira this can be configured also at top level (and not just per project). Under settings -> system -> General Configuration -> General Settings -> E-mail from one can choose a different template for the sender name (defaults to ${fullname} (JIRA) )

Sorry to hear there is no equivalent option in Bitbucket and Confluence, hope they will be there one day!

Grayson Bishop

FYI, here's the link to the Confluence Feature Suggestion for this - https://jira.atlassian.com/browse/CONFCLOUD-25430. Atlassian closed it as Won't Do on 06/16/2014, disappointing.

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