Permissions

Question

Wanted confirmation on how permissions are controlled in JIRA.   When permissioned to a Project, a user is allowed to view all tickets within that projects as well as all comments entered on tickets within that project?  Or does JIRA have the option to restrict tickets/comments only for that user within that project?

Regards

Rick

Alexey Matveev · Accepted Answer

If a user can view an issue then he can automatically view attachments and comments for the issue. But when a user creates a comment for an issue the user can restrict comment visibility to groups or roles. In this case a user will see a comment only if the user belongs to a group or to a role to which the comment is restricted.  So you can limit visibility for each comment when you create the comment or edit the comment.

Jobin Kuruvilla [Adaptavist] · Accepted Answer

Just to add on to what @Alexey Matveev said, you can also restric t individual issues using issue security schemes. Check out https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html for more details.

By default, all issues and comments in the project are visible but you can restrict them if you want to.