We have been using Jira Software for quite sometime but just recently purchased JSD. How does your IT use/differentiate between Components, Labels, Product Categorization, and Operational Categorization?
To categorize activities and issues it is good idea to use JIRA Service Desk Requests https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html
So what would components be used for?
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