Filters are missing from Prod that show on Dev -- can we recover them from Dev

Louella Reed

We installed our Production JIRA and days afterward, a user noticed that his filters were gone that allowed him to see the gadgets that he had setup on his Dashboard.  When we look at Dev, it appears fine.  Is there a way to move the filters from our Dev to our Prod?

Andy Heinzer

There really is not an means to import/export filters in jira.  However if you cloned your database or did a full XML restore from one instance to a new empty database, then all that data should have been moved over during this process.   If it was not, then I'd be concerned that this prod instance might not have copied everything over.

It might be worth trying to look at the $JIRAHOME/log/atlassian-jira.log file when this XML import was done to see if everything was imported to 100% or not.

You can find all the filters in the database with a SQL query such as

select * from searchrequest;

Of course, I would not recommend trying to import those records via SQL directly, but it could at least tell you the name of the filters you have on that system and the JQL content there for you to be able to then recreate on the other instance via the Jira web gui.