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I don't see the whitelist option in my account

Herlin Matos Lastres

Hi , I am trying to whitelist my domain following this documentation: https://confluence.atlassian.com/jira061/jira-administrator-s-guide/configuring-global-settings/configuring-the-whitelist

Best regards.

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somethingblue

Hi Herlin,

From what I can tell, you are using a Cloud instance which means you will not have the ability to Whitelist per the Restricted functions in Atlassian Cloud apps knowledge base article:

IP Whitelisting (restricting access by source IP range) — This is currently not possible.

I have added this thread to the notes to the developers to request this feature, however, please follow CLOUD-2636 for updates on this feature.

Cheers,

Branden

Herlin Matos Lastres

Thank you @somethingblueBranden,

Do I have some options to use Jira Api?

I need avoid the CORS error

Best regards

Nic Brough -Adaptavist-

On Cloud you don't have access to the Jira API, only the REST API, which is a sub-set of everything you have available in the UI. If you can't do it in the UI, you can't do it with the REST API.

Herlin Matos Lastres

I need use service desk api , but I getting CORS error because my domain is not in whitelist.

Herlin Matos Lastres

Thanks for your help

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