We have Jira and Jira service desk, however cannot seem to split our clients into groups. We would ideally like to have groups of clients which are within the same organisation grouped together automatically. How have others solved this?
Thanks
How are you trying to split them? Are you using Organizations feature?
Hello,
Kindly look at the organization field. You can read more here
https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/group-customers-in-organizations
I hadn't noticed the organisations feature - thanks.
I hand't noticed this, thanks.
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