Field validation possibility with a external system ?

Question

Is it possible to Validate JIRA fields with external system .  We are planning to write a customized portal plugin . My  Use case is when the user enters the customer no. it should be validated with the external CRM system.

If it is a valid number populate some custom fields and if not give an error message ? Has anyone tried something like this ? Is Pop up's allowed in JSD portal ?

Johnson Wang_ix7d2q · Answer

Hey @Kosala,

Unfortunately you can't do this kind of custom validation with JIRA's built-in functionality.

But I'd recommend trying an add-on like Power Scripts. With just a few lines of code, you can setup your custom validation.

They also have some very helpful tutorials centered around validation here:

https://confluence.cprime.io/display/TR/Validators

So that should be a good starting point for you.

Hope this helps!

Johnson

Kosala · Answer

Any update ?