How to show custom fields on new issue popup window?

Question

Hello!

I have created my own custom field (select) in JIRA.

I see that field in issue sidebar screen, but cant see on new "Issue detail view" popup.

That field have assigned for "Default Screen", "Resolve Issue Screen", "Workflow Screen" and for "FOOD: Kanban Bug Screen", "FOOD: Kanban Default Issue Screen".

How to fix it?

Egor Voynov · Answer

Hello,

I have the value. But the problem only in new issue view popup.

Same problem https://community.atlassian.com/t5/Jira-questions/Add-custom-field-to-popup-screen/qaq-p/651894

Alexey Matveev · Answer

Hello,

Is it on the Create and Edit screen? If so, the most probable reason is that you custom field does not have a value for the issue.

If a custom field does not have a value then it will not be shown on the view screen. Set a value for the custom field and it will appear on the view screen.