Yes. https://confluence.atlassian.com/display/AOD/Importing+Data
Easily means I download the backup zip file from my jira server and then upload it to my JIRA-ONDEMAND site. This is how we did it when we upgrade our JIRA from v441 to v522 except we hav to copy our attachments to the new server. By doing so, you save all data plus user information.
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