Cannot assign tickets to users in new Agility project

Kevin Tureski

I set up a new Agility project and started to enter a bunch of tickets but noticed that despite jira-users being explicitly listed and properly populated, the only two things I could assign a ticket to were myself and "Unassigned". I tried adding users manually using People but that didn't change anything. 

I could (and likely am) doing something dumb -- it's been a while and my Jira admin skills have rusted. Searched for a similar report but came up empty, hence this plea for a pointer in the right direction.

Alexey Matveev

Hello,

You should check if Assignable User permission is set in the permission scheme for the project. You can find more information about permission schemes here:

https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html

And you should check if you have Browse Users global permission. You can read about global permissions here:

https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html