Our jira is getting down often we are getting 503 service error. What could be the reason?
What does the log file say ? Do you see any errors ?
We don't see any issue in logs. Let me know what can I search for in logs.
You would need to check in both Tomcat and Application logs.
Try tailing these log files right after it goes down in you are in Linux. 503 error cause can be many things even SSL can cause sometimes. So, log entry is crucial for troubleshooting.
There are only three reasons a log will not show you an error:
If your Jira is stopping for any other reason, there will always be information written into <jira home>/logs/atlassian-jira.log and/or <jira install>/log/catalina.out (and possibly some other files in those directories).
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