Two mail servers for JIRA?

Soley Gudmundsdottir

My company has 2 networks. One open network that has an internet connection and another network that is completely closed to any outside connections.

There is a layer in between that both networks can access and JIRA resides there.

We also have separate email servers for the networks where there is an internal email server on the closed network that can only send and receive within the closed network.

The open network email has no barriers as to where it can send, except of course to the closed network because that only receives internal mail.

We wish to be able to receive emails to our JIRA Service Desk from both networks and the corresponding notifications for the issue creation to be sent to the relevant server.

Is this possible and if so could you recommend an add-on to use or point us in the right direction? 

 

Nic Brough -Adaptavist-

For incoming mail, it is no problem, you can set up as many incoming servers as you want, and then hook up mail handlers to look at different email boxes on all of them

For the outgoing mail, no, you can't do this in Jira, because there's no way it can possibly know which mail server it might need to connect to for any given address.  It only lets you set up one outgoing mail server because that's all it can know about.

Of course, technically it is possible, you could hack the mail system about in the core code.  I don't think you could implement a rule system with an add-on though.

However, it's not that hard to fake it from the outside.  Install something like postfix on the Jira server and have Jira connect to it on localhost.  You should be able to set up rules in postfix to route the email according to their destination.