We created a business project in Jira using the Process Management template. We have customized the workflow and one thing we do in most of our transitions is prompt the user for non-required comments. This works fine in our software projects. We followed https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-transition-779160682.html to get this to work in the software projects some time ago. Using the same Comment Screen does show a prompt, but there are not any fields in the pop up.
Thanks in advance for any help.
Disregard. We didn't have any users in the Users Group Role so the comments were not available.
Hopefully this helps someone else in the future.
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