if a value is selected on a field can prevent to move to status done until we change the value?

Ariel Gavillon

Hi,

I'm trying to figure out how to configure or make a rule, that prevent moving to status done if a specific value is selected on a field. 

 

In my case i have a field with 3 different values: None, Required, Done.

So what i'm trying to do is, if i select the value Required on Status New i can't move the ticket to Status Done, must go throw Status In Progress.

Any idea how i can do this?

Gaston Valente_dzz4x1

Ariel,

yes, of course, you can implement this with a workflow validation.