How to copy content from Comments field to other custom field

Question

Hi All,

My requirement is We need to copy the value from comments field and need to show in other custom field.

Comments: [ This is source field]

Email Received from test Account

Internal Mail: [ Destination Field]

Email Received from test Account

Thanks,

Pradeep

Nic Brough -Adaptavist- · Answer

You will need to find or write some code to do that.

You haven't said when you want to do it (transition, during create, during edit, etc).  That probably determines how you're going to do this.

Tarun Sapra · Answer

If you have script runner plugin installed then you can write a script which uses "CommentManager" to iterate over the issue comments and update the custom field object with the comment's value.