Unable to complete a sprint when it's past the final day in the sprint

Question

I am an Administrator on my project and trying to complete a sprint.

The sprint ended yesterday and the Complete Sprint button is disabled (See figure below).

Since I have admin rights, I should be able to complete the sprint - but am unable too. I was looking under the "Manage Sprint" roles, which I assume Admin role trump the Manage Sprint role

Any help would be appreciated.

Figure 1. The Complete Sprint button is disabled on my screen.

Ramesh Jakkepally · Answer

Any update on this?

I am facing the same issue in JIRA Cloud version. How can close the past sprint and move all the remaining tasks to active sprint?

unknown · Answer

I'm also seeing this issue. We are using the hosted version of Jira, so on the latest release.

I do have correct permissions and have been able to close sprints in the past. but something is different now.  I can close sprints on other boards, and some (administrators) can close the sprint on my board, but three people (including me) can't close our own sprint.

I'm looking for ideas.

Murad Habibi · Answer

Hi Peter,

I checked and the issues are only from one project.

In the permission scheme, it looks like Administrators (like myself), should have access to manage sprints. Below are some screen shots. The permission scheme is a company default and I am unable to edit it.

Am I looking at the wrong space?