Password Reset Not Working

Marc Dionne

Hi,

I work with a Confluence Server 6.2 configuration.

The password reset process is not working.

When people's login doesn't succeed, they click on a Forgotten password button.

A dialog box asks to enter the username or email:

They receive a message allowing them to reinitialize their password.

Then, nothing happens.

Where can I tune the parameters so that this process works properly?

Thank you!

Christo Mastoroudes [Adaptavist]

Hi, 

Test to ensure confluence can send out an email, might be a SMTP configuration issue.