Hello, we've had 4 cases open with Atlassian over the last 2 years regarding slow re-index times. The slowness was intermittent at first where sometimes we could 'lock Jira and re-index' successfully in 16 minutes, and other times taking around 5-6 hours. It has become more regular, and after all of the performance logs and SQL logging everything always looks fine with the Jira app. The slowness comes from the DB. Recently, our DBA discovered if he clears the 'processor cache' or 'plan cache' then Jira will all of the sudden become fast again. The problem is, you almost have to run this command on the DB every few minutes, because it will become slow again 20 minutes later. The command in Microsoft SQL he is executing is "DBCC FREEPROCCACHE"
Has anyone seen this - any ideas for a permanent solution?