How to move bugs to top of backlog after creation with scriptrunner?

Question

Is there a way to move issues with the issue type "bug" to the top of the backlog (Kanplan planning mode) programmatically using scriptrunner, after creation?

Jason_3i5wub · Answer

If it helps anyone else, for me, the above error handling let me know that my underlying failure was:

"This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index."

From what I gather, it turns out you can't rank an issue on creation, possibly because some required rank information hasn't been filled in yet.

Putting the same script code into a thread that delays briefly before executing fixed my issue.

import com.atlassian.greenhopper.api.rank.RankService
import com.atlassian.jira.issue.fields.CustomField
import com.onresolve.scriptrunner.runner.customisers.WithPlugin
import com.onresolve.scriptrunner.runner.customisers.JiraAgileBean
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser

@WithPlugin('com.pyxis.greenhopper.jira')

@JiraAgileBean
RankService rankService

// Apparently the ranking code might run right AFTER this transition, so we're putting it in a thread
// to hopefully achieve our desired result, even if a bit delayed.

Thread thread = new Thread(new Runnable() {
void run() {
Thread.sleep(1000)

long rankFieldId = 10009;
ApplicationUser user = ComponentAccessor.getUserManager().getUserByName('jira.api.admin')

log.warn("Ranking new issue " + issue.getKey() + " to top of global backlog")
def outcome = rankService.rankFirst(user, rankFieldId, issue);

if (outcome.isValid()) {
log.debug "Updated issue rank"
} else {
log.warn outcome.warningCollection?.warnings
log.error outcome.errorCollection?.errorMessages
}
}
})
thread.start()

Jonny Carter_3nm6du · Answer

It may be failing silently. Perhaps we just need to add some error handling so you get appropriate logs:

import com.atlassian.greenhopper.api.rank.RankService
import com.atlassian.jira.component.ComponentAccessor
import com.onresolve.scriptrunner.runner.customisers.JiraAgileBean
import com.onresolve.scriptrunner.runner.customisers.WithPlugin

@WithPlugin("com.pyxis.greenhopper.jira")
@JiraAgileBean RankService rankService
def currentUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def customFieldManager = ComponentAccessor.customFieldManager
def rankField = customFieldManager.getCustomFieldObjects(issue).find{it.name == "Rank"}
def outcome = rankService.rankFirst(currentUser, rankField.idAsLong, issue)
if (outcome.isValid()) {
 log.debug "Updated issue rank"
} else {
 log.warn outcome.warningCollection?.warnings
 log.error outcome.errorCollection?.errorMessages
}

flaimo · Answer

Thanks for the code. I implemented it as a Script Listener after an issue has been created. It gets executed without errors, but when I switch back to the Backlog, Bugs (Defects) are still at the bottom.