Knowledge Base Search not working

Question

Hello community,

I have linked an Knowledge Base from an Confluence Server Install to my JIRA Service Desk Cloud Instance, but the search is not working.

I am getting weird HTTP 500 Errors from the Atlassian Proxy:

https://gyazo.com/19c34dabcbecfdba92b4dd47462a35cd

https://gyazo.com/c0120853005e0e6fbaabaf1c71774e4f

Does anyone have an idea how to solve these issues?

spyfly00 · Answer

Yeah, I've done so.

Boris Berenberg - Atlas Authority · Answer

I would suggest you contact Atlassian support to see whats in the logs.