Automated labels based on component * priority?

Question

I have a necessity to calculate and implement additional 4-level "impact" field (or label) when creating or editing an issue, based on component and existing priority field. What would be the easiest way for achieving this?

Examples:

component = Jira AND priority = blocker, impact = 1

component = Jira AND priority = critical, impact = 1

component = Jira AND priority = Trivial, impact = 3

component = Intranet AND priority = critical, impact = 2

etc.

Kaur Klaamann · Answer

We managed to solve it using a custom field/groovy script

Kaur Klaamann · Answer

Thanks for a quick answer!

When selecting multiple components, the "impact" would always remain highest, taking into consideration the component with the highest impact value. That is what we actually need.

But we are also thinking of assigning a color to the impact value, in that case custom field would be easier to configure.

I have Script Listener installed, however i'm not quite good in scripting - should i start a custom script? I suppose i can't use any of the default conditions:

Send a custom email 
Send an email based on the provided template if conditions are met

Clones an issue and links. 
Clones this issue to another issue, optioninally in another project, and optionally a different issue type.

Create a sub-task. 
Create a sub-task. Will optionally reopen a matching sub-task.

Custom listener 
Write your own groovy class as a custom listener.

Fast-track transition an issue 
If the condition is met, automatically transition this issue to another status

Fires an event when condition is true 
Fires an event that can be picked up by a notification scheme, in order to send mail only under certain conditions, eg Priority is Blocker

Adds the current user as a watcher

Which conditions should i define?

Kaur Klaamann · Answer