Error displayed on a multiple user (Custom Field)

Question

Hi,

I have created a custom field SnP users  when i am updating the custom field , error is displayed.  I have add -on script runner on the jira server even i have disabled the addon, the error remains the same.

JIRA version used: 7.4

Please see screenshots:

Matúš Klaudíny · Answer

Hello Gentlemen,

Issue seems to be still unresolved - just happened on my on-premise instance.
(JIRA SOFTWARE 7.10.2)

Best regards,

MK

Swarna Radha_0bzusp · Answer

Hi Andy,

Thanks for assistance. Will follow the link above.

Regards,

Swarna

Andy Heinzer · Answer

Hi Swarna,

I wasn't sure of the answer here, so I went through and tested with with the Jira Software 7.5.0 version.  In my testing I was able to recreate this specific error on the page.  So to answer your question, No, this has not yet been resolved in the 7.5.0 release.

I would recommend watching https://jira.atlassian.com/browse/JSWSERVER-16073 for additional updates.   I don't know exactly when this might be addressed, but when that issue is updated, it will indicate if this issue is being worked on, and what version will provide a fix for this error.