JIRA activity stream not showing thumbnails from Confluence

Question

The JIRA activity stream is not showing thumbnails from Confluence, see attached screenshot.

I examined the URL of the links, and it appears JIRA/Confluence has added an additional / to the link, i.e. instead of https://confluence.mycompany.com/ we have https://confluence.mycompany.com// - notice // (added bold for emphasis):

https://confluence.mycompany.com//download/attachments/2359301/Mia-persona?version=1&modificationDate=1505378799593&api=v2

When I remove the additional /, Confluence shows the thumbnail, if I access the URL with "//" I get a java.lang.NullPointerException error

shubash-chumber · Answer

Thank you for your response. I have begun investigating but my configs looks correct. There are no trailing slashes.

Furthermore, everything else appears to be working correctly.

For reference, I'm using Nginx reverse proxy.

somethingblue · Answer

Hi Shubash,

* What are you using to proxy your applications, e.g. Nginx, Apache, etc.?

It looks like you're going to need to modify a proxy setting such as proxy_pass, ProxyPassReverse or mod_proxy to resolve this.

Take a look at the following resources for additional guidance:

Solved: After setting up Nginx to proxy to JIRA, none of my assets (CSS, JS or images) load

404 page as a result of double-encoded slashes in the URL when using Apache

Take a look at the resources I provided and that should provide some good clues as to where to go to fix this.

Cheers,

Branden