Jira accounts without application access

Question

Hello,

Is there any limit or lifeterms for user accounts without any application access? Basically, if i create several user accounts without giving them any application access, will they be purged after a given time?

The reason i ask, it's because all our customers are internal, and the only way to use SAML authentication with Azure AD is to have a non-customer account. Creating user accounts without any application access wont cause my license count to go up, and still use the SSO feature.

I've tested this, but my concern is that, considering how Atlassian makes changes to the products, all of the sudden we would lose all those accounts without application access or get charged for the same accounts.

Thanks

Romer Ventura · Answer

Well.... I think this might actually be changing with this product....

https://www.atlassian.com/enterprise/cloud/identity-manager

Maybe...

Romer Ventura · Answer

Good to know. Seems i am not the only one with the particular reason noted, and perhaps too disrupting to the product as you mention.

Thanks for the comments

Nic Brough -Adaptavist- · Answer

It's too deeply buried to be worth un-picking, and there are far too many big clients it would break things for (for exactly the reasons Romer mentions, as well as others).  It's not going to change.