I know we can add global confluence template. Is there a way to enable this template to be shown under JIRA create an article.
I could not find a way to make custom or any other templates available from the menu in Jira Service Desk (besaides the two that are there). I think it's a valuable suggestion so I created a ticket to have it included in a future version of Jira Service Desk:
As an administrator I would like to choose which Confluence page templates/bluprints are available from within Service Desk
To add emphasis to the suggestion, please comment or vote on the ticket. If you do, you will be added to notifications for the suggestion.
agree. I would like to see this functionality in JIRA software as well.
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