Not able to configure license

Disha Matlani

Log's referral number: 934849f0-4864-44c3-8001-9f1ec35ac632
Cause

Referer URL: http://localhost:8080/secure/SetupLicense!default.jspa

com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, LICENSE_ROLE_NAME, GROUP_ID, PRIMARY_GROUP FROM licenserolesgroup WHERE LICENSE_ROLE_NAME=? (IO Error: Connection timed out)

com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, LICENSE_ROLE_NAME, GROUP_ID, PRIMARY_GROUP FROM licenserolesgroup WHERE LICENSE_ROLE_NAME=? (IO Error: Connection timed out)

Nic Brough -Adaptavist-

The connection to your database is broken.  "Connection timed out" says the server simply cannot connect.

You'll need to check the database is up and running and that you have the right credentials and start again.