My navigation bar is missing, after install bitbucket and connect with Jira

Question

After installar bitbucket and conect with Jira my navigation bar is missing and can't view any issue and any proyect in JIRA Just can see the dashboard, but i can't log out or anythinh UPDATE Well now i can see the navigation bar, but when click any issue i got the message Error and the log say : 2017-08-20 18:22:30,639 http-nio-8080-exec-10 ERROR adrian.herrera 1102x1607x1 bd6txu 10.144.30.100 /browse/KEYPSHIP-86 [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet action threw exception com.atlassian.jira.util.dbc.Assertions$NullArgumentException: owner should not be null! at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:25) at com.atlassian.jira.avatar.AvatarImpl.(AvatarImpl.java:35) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.gvToAvatar(CachingTaggingAvatarStore.java:221) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.checkForTaggedVersionOrFallbackToDb(CachingTaggingAvatarStore.java:82) at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:211) at com.atlassian.cache.memory.DelegatingCache.lambda$get$0(DelegatingCache.java:168) at com.atlassian.cache.memory.DelegatingCache.lambda$get$1(DelegatingCache.java:196) at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4742) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) at com.google.common.cache.LocalCache.get(LocalCache.java:3937) at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4739) at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:183) at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:168) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getById(CachingTaggingAvatarStore.java:99) at com.atlassian.jira.avatar.AvatarManagerImpl.getById(AvatarManagerImpl.java:99) at com.atlassian.jira.project.ProjectImpl.getAvatar(ProjectImpl.java:132) at com.atlassian.jira.issue.fields.rest.json.beans.ProjectJsonBean.getAvatarUrls(ProjectJsonBean.java:78) at com.atlassian.jira.components.issueviewer.action.IssueBean$IssueProjectBean.(IssueBean.java:146) at com.atlassian.jira.components.issueviewer.action.IssueBean.(IssueBean.java:67) at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:96) at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191)

Adrián Herrera · Answer

Finally can solve the problem, for one reason , i don't why  Jira cannot find some user and project avatar so  this  produce this behaivor.

Resolved !

Adrián Herrera · Answer

the log say 2017-08-20 13:33:59,660 StreamsCompletionService::thread-7 WARN admin 813x584x4 1iumc1d 0:0:0:0:0:0:0:1 /plugins/servlet/streams [c.a.streams.jira.JiraEntryFactoryImpl] Error creating streams entry com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:217) at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:168) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getSystemAvatarsForFilename(CachingTaggingAvatarStore.java:183) at com.atlassian.jira.avatar.AvatarManagerImpl.loadDefaultAvatarId(AvatarManagerImpl.java:488) at com.atlassian.jira.avatar.AvatarManagerImpl.lambda$getDefaultAvatarId$3(AvatarManagerImpl.java:509) at com.atlassian.vcache.internal.core.DefaultRequestCache.lambda$get$15(DefaultRequestCache.java:43) at java.util.HashMap.computeIfAbsent(HashMap.java:1126) at com.atlassian.vcache.internal.core.DefaultRequestCache.get(DefaultRequestCache.java:43) at com.atlassian.jira.avatar.AvatarManagerImpl.getDefaultAvatarId(AvatarManagerImpl.java:509) at com.atlassian.jira.avatar.AvatarManagerImpl.getDefaultAvatar(AvatarManagerImpl.java:516) at com.atlassian.jira.avatar.AvatarServiceImpl.getDefaultAvatar(AvatarServiceImpl.java:134) at com.atlassian.jira.avatar.AvatarServiceImpl.useGravatarFor(AvatarServiceImpl.java:421) at com.atlassian.jira.avatar.AvatarServiceImpl.isUsingExternalAvatar(AvatarServiceImpl.java:408) at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURLImpl(AvatarServiceImpl.java:202) at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURL(AvatarServiceImpl.java:217) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy444.getAvatarURL(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy444.getAvatarURL(Unknown Source) at com.atlassian.sal.jira.user.DefaultUserManager$JiraUserProfile.getProfilePictureUri(DefaultUserManager.java:254) at com.atlassian.sal.jira.user.DefaultUserManager$JiraUserProfile.getProfilePictureUri(DefaultUserManager.java:243) at com.atlassian.streams.jira.JiraUserProfileAccessor.getProfilePictureUri(JiraUserProfileAccessor.java:62) at com.atlassian.streams.jira.JiraUserProfileAccessor.getUserProfile(JiraUserProfileAccessor.java:135) at com.atlassian.streams.jira.JiraHelper$1.apply(JiraHelper.java:192) at com.atlassian.streams.jira.JiraHelper$1.apply(JiraHelper.java:189) at com.google.common.collect.Iterators$8.transform(Iterators.java:799) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:271) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:226) at com.atlassian.streams.api.common.ImmutableNonEmptyList.(ImmutableNonEmptyList.java:35) at com.atlassian.streams.api.common.ImmutableNonEmptyList.copyOf(ImmutableNonEmptyList.java:60) at com.atlassian.streams.api.StreamsEntry$Parameters.authors(StreamsEntry.java:596) at com.atlassian.streams.jira.builder.GeneralUpdateEntryBuilder.buildSingleActivityItem(GeneralUpdateEntryBuilder.java:79) at com.atlassian.streams.jira.builder.GeneralUpdateEntryBuilder.build(GeneralUpdateEntryBuilder.java:56) at com.atlassian.streams.jira.builder.HistoryMetadataEntryBuilder.buildGeneralUpdateEntry(HistoryMetadataEntryBuilder.java:44) at com.atlassian.streams.jira.builder.ChangeEntryBuilder.build(ChangeEntryBuilder.java:44) at com.atlassian.streams.jira.JiraEntryFactoryImpl$1.apply(JiraEntryFactoryImpl.java:68) at com.atlassian.streams.jira.JiraEntryFactoryImpl$1.apply(JiraEntryFactoryImpl.java:52) at com.google.common.collect.Iterators$8.transform(Iterators.java:799) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:548) at com.atlassian.streams.api.common.Iterables$Range$Iter.computeNext(Iterables.java:127) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:547) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:268) at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:226) at com.atlassian.streams.internal.feed.FeedModel.(FeedModel.java:66) at com.atlassian.streams.internal.feed.FeedModel.(FeedModel.java:37) at com.atlassian.streams.internal.feed.FeedModel$Builder.build(FeedModel.java:231) at com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:215) at com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:186) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21) at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy14.doInTransaction(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy14.doInTransaction(Unknown Source) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy4355.execute(Unknown Source) at com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:125) at com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:122) at com.atlassian.streams.jira.JiraSessionManager.withSession(JiraSessionManager.java:26) at com.atlassian.streams.common.SwitchingSessionManager.withSession(SwitchingSessionManager.java:32) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy4346.withSession(Unknown Source) at com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:121) at com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:117) at com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:115) at com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:110) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.IllegalArgumentException: owner must be null for system avatars at com.atlassian.jira.avatar.AvatarImpl.(AvatarImpl.java:38) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.gvToAvatar(CachingTaggingAvatarStore.java:221) at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193) at java.util.LinkedList$LLSpliterator.forEachRemaining(LinkedList.java:1235) at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481) at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getAvatars(CachingTaggingAvatarStore.java:195) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.lambda$new$0(CachingTaggingAvatarStore.java:69) at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:211) at com.atlassian.cache.memory.DelegatingCache.lambda$get$0(DelegatingCache.java:168) at com.atlassian.cache.memory.DelegatingCache.lambda$get$1(DelegatingCache.java:196) at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4742) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) at com.google.common.cache.LocalCache.get(LocalCache.java:3937) at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4739) at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:183) ... 129 more I think is a avatar problem, but i don't how fix it. Error creating streams entry com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars

Nic Brough -Adaptavist- · Answer

Sounds broken.  What do the logs say?