Can´t change username for same user

LLAVDANITI

Hello,

We can't change the username of some user. We are on JIRA Cloud.
For exemple i need to do some change on the username and i can't, i'm login on jira cloud as site jira administrator.

Can you please provide me a soltition ?

Best regards,

Eduart Llavdaniti

 

Jack Brickey

Ever since the move to SAML login authentication you can not edit the Full name or user name. It can only be changed by the user by logging into id.atlassian.com.