Our team woke up this morning to find all of our Kanban boards empty (except for the 'done' column). All tickets still exist, and no status changes were visible. Help? I saw this possible issue, * tried the implement the solution which is to Reindex, but I could not find the reindexing screen (was it removed for hosted clients?) * "Find the Fix Version/s and Click show in operation column", I couldn't find 'show in operation' * Removing Kanban board sub-filter fixVersion in unreleasedVersions() OR fixVersion is EMPTY did not solve the problem.

Hi Warren, strange, I don't have this option:

Hi Thomas, you can reindex on Jira Cloud, as long as you're an Administrator. Go to Project Settings and you get the option

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Kanban Board Empty

Ben Hizak

Our team woke up this morning to find all of our Kanban boards empty (except for the 'done' column).

All tickets still exist, and no status changes were visible. Help?

I saw this possible issue,

tried the implement the solution which is to Reindex, but I could not find the reindexing screen (was it removed for hosted clients?)
"Find the Fix Version/s and Click show in operation column", I couldn't find 'show in operation'
Removing Kanban board sub-filter fixVersion in unreleasedVersions() OR fixVersion is EMPTY did not solve the problem.