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cannot install JIRA RHEL 7.3

Jonathan Kratter

I am trying to install JIRA on new AWS Redhat X64 environment

When I running the installer I get an XServer error and also cannot run in console mode -c is not working.

aiadmin@CR8-DEV:~ ] $ sudo ./atlassian-jira-software-7.4.2-x64.bin

[sudo] password for aiadmin:

Unpacking JRE ...

Starting Installer ...

Aug 02, 2017 4:14:58 PM java.util.prefs.FileSystemPreferences$2 run

INFO: Created system preferences directory in java.home.

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

aiadmin@CR8-DEV:~ ] $ java -version

java version "1.8.0_91"

Java(TM) SE Runtime Environment (build 1.8.0_91-b14)

Java HotSpot(TM) 64-Bit Server VM (build 25.91-b14, mixed mode)

aiadmin@CR8-DEV:~ ] $ uname -a

Linux ip-10-0-1-100.us-east-2.compute.internal 3.10.0-514.21.2.el7.x86_64 #1 SMP Sun May 28 17:08:21 EDT 2017 x86_64 x86_64 x86_64 GNU/Linux

Accepted answers

All comments

Nic Brough -Adaptavist-

I'm guessing you're installing on a server without a windowing server installed. That's not a problem, it's just an interface layer and not needed.

What are the errors you get when you try the installer with the -c so it doesn't try to fire up X?

Jonathan Kratter

the error is identical with or without the -c option

aiadmin@CR8-DEV:~ ] $ sudo ./atlassian-jira-software-7.4.2-x64.bin -c

[sudo] password for aiadmin:

Unpacking JRE ...

Starting Installer ...

Aug 02, 2017 4:57:28 PM java.util.prefs.FileSystemPreferences$2 run

INFO: Created system preferences directory in java.home.

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

Jonathan Kratter

there error is identical if I run with or without the -c option, that is the bug, with the -c option it should not be asking for an X server installation

I ran multiple versions of the install .bin on clean redhat 7.3 instances all the same result

I didnt have time to screw around with this and I didn't want to install a full X server system on my server so I solved the issues by manually installing JIRA using the tar file install procedure instead of the .bin install

other folks out there with the same issue can also do that -- for me it was simple to do -- I am a web archictect and developer so I have a lot of experience with tomcat etc...