Confluence SSO is not working on Server, but working on local

Ashutosh Shrivastava

We have implemented Confluence and JIRA SSO using seraph and crowd framework and have coded new custom authenticator for both applications. Both JIRA and Confluence SSO whould work from our company site, and share the similar code base with minor differences. JIRA SSO is working fine on server and local, and Confluence SSO is not working on server but working on local. We are using Confluence version 6.3.1 and JIRA version 7.2.2

Please help me to resolve this issue and let me know if I have to include any other packages or class files to make Confluence SSO work on server.

Thanks in advance

AnnWorley

I understand SSO is not working consistently in your environment. 

Please review this guide to make sure all the basics are in place:

Troubleshooting SSO with Crowd

I am not sure what is meant by coding a new custom authenticator. Did you write a custom authenticator or enable the SSO authenticators bundled with JIRA and Confluence? The latter is done in the seraph-config.xml file.

What is the similar code base you mention?

When you say the SSO works from server but not local I am not sure what is meant. Does it mean it works from a browser on the server but not from a workstation? Or are there two environments, one on your local desktop and one on a server?

Please let us know whether there is a reverse proxy in front of the Atlassian applications.