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Automatically disable inactive users to save licenses

Rik Helsen

Are there any alternatives to using the 555$/month scriptrunner addon to automatically disable users that have been inactive for longer as 180 days?

Since we'd only be using it for this purpose, the price is just to high for us.

- separately for JIRA and Confluence licenses if possible.

Kind regards
Rik

Accepted answers

All comments

Tarun Sapra

I have written a script to do it. Basically do a SQL select which fetches the users who haven't logged in last 3 months , then make these user inactive and remove them from the default access groups like confluence-users, jira-users.

https://community.atlassian.com/t5/JIRA-Core-questions/Database-query-to-get-all-users-who-haven-t-logged-within-a-year/qaq-p/370478

Tarun Sapra

https://community.atlassian.com/t5/Answers-Developer-Questions/Users-not-logged-in-since-new-year/qaq-p/509593

https://community.atlassian.com/t5/Answers-Developer-Questions/How-can-I-find-a-list-of-users-who-are-logged-in-confluence-in-a/qaq-p/529580

https://community.atlassian.com/t5/Crowd-questions/Listing-users-with-last-login-time-in-Crowd/qaq-p/382283

Rik Helsen

Thanks for the speedy reply!

Is it possible to execute / schedule this on the cloud version of Jira somehow?

Tarun Sapra

Cloud REST API doesn't support it right now - https://jira.atlassian.com/browse/JRACLOUD-33225

Thus, my opinion will be to create a support request, they will give you a list in CSV file, then you can write a python create to deactivate the users or manually do it, depending on the number of users that need to be deactivated.

James - Seats Management

Hi @Rik Helsen

You can install this app from the marketplace:

Auto Users Management

It will deactivate all inactive users you have periodically by the time you choose.

It's totally secure, and uses Atlassian's Api's only

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