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Help with site search in Google Analytics (Confluence Cloud)

Susan Ostreicher

I'm using the Analytics for Confluence Cloud plugin, and I connected it with a Google Analytics account. I also followed these steps to track site searches in Google Analytics:

Go to Admin > View Settings

Site search tracking: On

Query parameter: queryString,searchQuery.queryString

Site search categories: On

Category parameter: key,searchQuery.spaceKey,where

Are these incorrect, or am I missing some other information? Google Analytics is tracking site views, but not site searches (even though I know I've searched the site several times over the past week.)

Accepted answers

Susan Ostreicher

For anyone who might come across this, I learned that the problem is due to a bug in Confluence where search data isn't being sent to the add-on:

https://ecosystem.atlassian.net/browse/CE-1096

Hope to see it resolved soon!

All comments

Susan Ostreicher

For anyone who might come across this, I learned that the problem is due to a bug in Confluence where search data isn't being sent to the add-on:

https://ecosystem.atlassian.net/browse/CE-1096

Hope to see it resolved soon!

Russell Shirley

Thanks I also voted for the bug to be corrected

Susan Ostreicher

Just wanted to share with anyone who's interested that this bug in Confluence is finally fixed! The Analytics for Confluence Cloud plugin is now sending site search data to Google Analytics as expected.

mfabris

Hi all

The bug might have been fixed, but I still have troubles tracking my search queries.

Is the configuration reported by Susan on top of this ticket still actual?

Is there anything else I have to do to see the search parameters?

I am using the "Google Analytics in Confluence" plugin.

Thank you for any help in this one, I am working on it since a while and I still do not see my search terms.

Susan Ostreicher

@mfabris, it sounds like that might be a different plugin from the one I'm using. Have you tried contacting the vendor for support?

mfabris

Thank you for the quick response!

I doubted so, I must be with a different one.

I will surely contact the vendor, it's in their interest to make this improvement.

thanks Susan!

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