Jira Installation

mittalr

Hi,

 

After following the JIRa installation multiple times, I am at a frustration level that the below error won't go away while setting up administrator account.

 

Cannot add user, all the user directories are read-only.

 

Has anybody resolved it or this product has become very difficult to install now.

 

 

Steven F Behnke

You need to provide more information. What version of JIRA? What operating system? What database make and version? You must provide excerpts from the application log file as well. It most likely has much more information about your problem. This file is generally located in /var/atlassian/application-data/jira/log/atlassian-jira.log.

This is a common question, a quick search found several related questions on this site:

• https://community.atlassian.com/t5/JIRA-Core-questions/Jira-setup-wizard-unable-to-add-user-admin/qaq-p/389117
• https://community.atlassian.com/t5/JIRA-Core-questions/Jira-7-Setup-All-User-Directories-are-read-only/qaq-p/63364
• https://community.atlassian.com/t5/JIRA-questions/JIRA-Cannot-add-user-all-the-user-directories-are-read-only/qaq-p/252197
• https://community.atlassian.com/t5/Questions/MySQL-Install-quot-Cannot-add-user-all-the-user-directories-are/qaq-p/51030

There are two potential problems that I would suggest checking out: 

• You're not using a supported platform: Your database type, version, or driver is WRONG. Check the supported platforms document for your database type, version, and driver.
• You configured LDAP as a read-only directory. Then possibly disabled the internal directory?

It's also possible that your database is configured wrong. Did you set it correctly via the documentation? Perhaps the permissions on the database are wrong?