Incident management Workflow in Jira

Question

Where can I find the documentation of the default incident management workflow in incident management add-on of Jira service desk.

I am trying to start with workflow, and design the modifications before actually modifying it in Jira. The workflow in the documentation is a simplified version.

lukec_fnk0wx · Answer

This link has an example workflow:

https://confluence.atlassian.com/servicedeskserver/managing-incidents-with-your-it-service-desk-939926645.html

Andy Heinzer · Answer

There is a document on this specific kind of workflow over at Incident management - Atlassian Documentation.