Able to resolve ticket before sub-task is closed

Nelson Huang

I tried to follow the instruction here: https://confluence.atlassian.com/jirakb/preventing-issues-from-being-closed-while-their-sub-task-are-still-open-724928276.html

 

Unable to edit that allows this workflow.

somethingblue

Hi Nelson,

There is a Sub-Task Blocking Condition to block the parent issue's transition depending on sub-task status.  There is more info in the Configuring sub-tasks knowledge base article:

It is possible to restrict the progression of an issue through workflow depending on the status of the issue's sub-tasks. For example, you might need to restrict an issue from being resolved until all of its sub-tasks are resolved. To achieve this, you would create a custom workflow and use the Sub-task Blocking Condition on the workflow transitions that are to be restricted by the sub-tasks' status.

Cheers,

Branden