jira software not letting us close items that already have time logged on them.

Chris Ranglas

This could be poor workflow design on our part but here is what we are experienceing. 

We have made TIME SPENT required on the transition (validator) to CLOSED status. The problem is when user moves an item WHICH ALREADY HAS time spent to CLOSED status, we get an error saying TIME SPENT is required and are prevented from changing status to CLOSED unless we add more time on the Resolution screen. 

If anyone has suggestions on how to correct this, I would love to hear them.

Ultimiately we just want to make sure that by the time an issue in Closed status, there is some time on it. 

we are on jira v7.2.1 and have tempo timesheets

Nic Brough -Adaptavist-

You've used a validator which is checking current input on the transition, and not the value of the work logged.  I'd change it to say "validate that work logged is larger than zero OR time spent is updated"